Merrimack Parks & Recreation

WITHDRAWALS, REFUNDS, CANCELLATION AND TRANSFERS

1. Participants who wish to withdraw from a program must notify the Parks & Recreation Department at least ten (10) days prior to the start of the program. All program cancellations will be assessed a $10.00 administrative processing fee. All refunds will be issued in the form of a check from the Town of Merrimack and may take up to two (2) weeks to process.

2. Refunds may be given for medical reasons which arise less than ten (10) days prior to the start of a program. In the event that a medical issue arises after the start of the program, the refund will be prorated. For all medical cancellations wanting reimbursement, the request must be accompanied by a physician’s letter.

3. If a program is cancelled due to low enrollment, participants will receive a full refund.

4. Participants will be permitted, if space allows, a transfer to another program. Should the program the participant is transferring into have a higher fee, they will be expected to remit the difference in fee at the time of requesting the transfer.